Tag: Conference

Imperfectly rational, rationally imperfect, or perfectly irrational: challenges for human-centered AI keynote by Prof. Liz Sonenberg

This blog post is written/edited by CDT Students  Isabella Degen and Oliver Deane

Liz opened the second day of BIAS 22 with her thought-provoking and entertaining keynote speech about automatic decision-making aids. She demonstrated how we humans make perfectly irrational decisions and spoke about the implications of using Explainable Artificial Intelligence (XAI) for better decision-making. Liz’s talk mentioned a great body of research spanning psychology, mathematics, and computer science for which she kindly provides all the references here https://tinyurl.com/4njp563e.

Starting off, Liz presented research demonstrating how subtle influences in our life can change the decisions we make despite us thinking that we are making them completely rationally. What we believe is human rational decision-making in fact is littered with cognitive biases. Cognitive bias is when we create a subjective reality based on a pattern we perceive regardless of how representative that pattern is of all the information. Anchoring is a type of cognitive bias that happens when a decision of a person is influenced by an anchor such as a random number being shown while the person knows that they are being shown a random number that has nothing to do with their decision. An example Liz shared is an experiment by Englich et al who used irrelevant anchors to change experts’ decision-making. In the experiment young judges were asked to discover the length of the sentence for a theft crime by throwing a dice. Unkown to the judges the dice was rigged: for one group of judges it would throw high numbers, for the other it would throw low numbers. The judges knew that throwing a dice should not influence their decision. However, the result was that the group with the dice giving low numbers gave a 5 months sentence while the group with the dice giving high numbers gave an 8 months sentence. This is not the only kind of cognitive bias. Human decision making also suffers from framing bias where the way in which data is presented can affect the decision we make. As well as confirmation bias where we tend to interpret new information as a confirmation of our existing beliefs without considering that we only ever observe a limited kind of information and so forth. With these examples Liz made us doubt how clearly and rationally we humans can make decisions.

The irrationality of humans is an interesting challenge to consider for researchers attempting to create intelligent systems that help us humans make better decisions. Should we copy the imperfect human rationality in intelligent agents, or should we make them more rational than humans? And what does that mean for interactions between human and intelligent systems? Research shows that it is important that human operators have a sense of what the machine is doing to be able to interact with it. From accidents such as the Three Mile Island’s partial meltdown of a nuclear reactor, we can learn how important it is to design systems in a way that does not overwhelm the human operator with information. The information presented should be just enough to enable an operator to make a high-quality decision. It should help the operator to know when they can trust the decision the machine made and when to interrupt. When designing these systems, we need to keep in mind that people suffer from biases such as automation bias. Automation bias happens when a human cannot make a decision based on the information the machine provides and instead decides to just go with the machine’s decision knowing that the machine is more often right than the human. Sadly, this means that a human interacting with a machine might not be able to interrupt the machine at the right moment. We know that human decision-making is imperfectly rational. And while automation bias appears to be an error, it is in fact a rational decision in the context of limited information and time available to the human operator.

One promise of XAI is to use explanations to counteract various cognitive biases and with that help a human operator to make better decisions together with an intelligent system. Liz made a thought-provoking analogy to the science of magic. Magicians use our limited memory and observation abilities to manipulate our feelings and deceive us and make the impossible appear possible. A magician knows that the audience tries to spot how the trick works. And on the other hand, the audience also knows that the magician tries to deceive them and that they are trying to discover how the trick works. Magicians understand their audience well. They know what humans really do and exploit the limited resources they have. Like in magic human-centered AI systems ought to anticipate how perfectly irrational we humans make decisions to enable us to make better decisions and counteract our biases.

This blog post is written/edited by CDT Students  Daniel Collins and Matt Clifford

BIAS 22 – Day 2, Dr Oliver Ray: “Knowledge-driven AI”

The second talk of day two was delivered by Dr Oliver Ray (University of Bristol), on the topic of human-in-the-loop machine learning using Inductive Logic Programming (ILP) and its application in cyber threat elucidation.

Cyber threat elucidation is the task of analysing network activity to identify ransomware attacks, and to better understand how they unfold. Ransomware is a type of malware which infects victims’ devices, encrypts their data, and demands money from them to restore access. Infection typically occurs through human error. For example, a person may be unwittingly tricked into downloading and running a “trojan” – malware that has been disguised as a legitimate and benign file. The executed ransomware encrypts data, and backups of that data, on the infected system, and the perpetrator can then demand a ransom payment for decryption services. However, ransomware does not always start encrypting data immediately. Instead, it may lay relatively dormant whilst it spreads to other networked systems, and spend time gathering sensitive information, and creating back-ups of itself to block data recovery. If an attack can be identified at this stage or soon after it has started encrypting data, it can be removed before most of the data has been affected.

Ransomware is a persistent threat to cyber security, and each new attack can be developed to behave in unpredictable ways. Dr Ray outline the need for better tools to prepare for new attacks – when faced with a new attack, there should be systems to help a user understand what is happening and what has happened already so that ransomware can be found and removed as quickly as possible, and relevant knowledge can be gained from the attack.

To identify and monitor threats, security experts may perform forensic analysis of Network Monitoring Systems (NMS) data from around the time of infection. This data exists in the form of network logs – relational databases containing a time-labelled record of events and activity occurring across the networked systems. However, there are very large amounts of log data, and most of it is associated with benign activity, unrelated to the threat, making it difficult to find examples of malicious activity. Further, in the case of new threats, there are little to no labelled examples of logs known to be related to an attack. Human knowledge and reasoning are therefore crucial for identifying relevant information in the logs.

ILP based machine learning (ML) was then presented by Dr Ray as a promising alternative to more ‘popular’ traditional ML methods for differentiating ransomware activity from benign activity in large network logs.  This is because ILP is better suited for working with relational data, an area where deep learning and traditional ML methods can struggle since often require tabular or vectorisable data formats. ILP not only gives the ability to make predictions on relational data, but it also produces human interpretable logic rules through which it is possible to uncover and learn about the system itself. This could provide valuable insights into how the infection logs are generated, and which features of the logs are important for identification, as opposed to guessing which features might be important.

Dr Ray went on to detail the results of his work with Dr Steve Moyle (Amplify Intelligence UK and Cyber Security Centre, University of Oxford), on a novel proof-of-concept for an ILP based “eXplanatory Interactive Relational Machine Learning” (XIRML) system called “Acuity”. This human-in-the-loop system allows ILP and cyber security experts to direct the cyber threat elucidation process, through interactive functionality for guided data-caching on large network logs, and hypothesis-shaping for rebutting or altering learned logic rules.

In his concluding remarks, Dr Ray shared his thoughts on the future of this technology. As he sees it, the goal is to develop safe, auditable systems that could be used in practice by domain experts alone, without the need for an ILP expert in the loop. To this end, he suggests that system usability and human-interpretable outputs are both crucial factors for the design of future systems.

This blog post is written/edited by CDT Students Jonathan Erkine and Jack Hanslope

Following from a great keynote by Liz Sonenberg, Dr Nirav Ajmeri presented a discussion on Ethics in Socio-Technical Systems (STS).

As is common practice in discussions on AI, we began by looking inwards to what kind of human behaviour we are trying to replicate – what aspect of intelligence have we defined as our objective? In this case it was the ability of machines to make ethical decisions. Dr. Ajmeri referred to Kantian and Aristotelian ethical frameworks which describe moral duty and virtuous behaviour to establish an ethical baseline, which led to the first main takeaway of the discussion:

We must be capable of expressing how humanity defines, quantifies, and measures ethics before discussing how we might synthesise ethical behaviour.

Dr. Ajmeri clarified that ethical systems must be robust to situations where there are “no good choices”. That is, when even a human might struggle to see the most ethical path forwards.  Keen to move away from the trolley problem, Nirav described a group of friends who can’t agree on a restaurant for their evening meal, expounding on the concepts of individual utility, rationality, and fairness to explain why science might fail to resolve the problem.

The mathematical solution might be a restaurant that none of them enjoy, and this could be the same restaurant for every future meal which they attend. From this example, the motivation behind well-defined ethics in socio-technical systems becomes clear; computers lack the ability to apply emotion when reasoning about the impact of their decisions, leading to the second lesson which we took from this talk;

Ethical integration of AI into society necessitates the design of socio-technical systems which can artificially navigate “ethical gridlock”.

Dr. Ajmeri then described the potential of multiagent systems research for designing ethical systems by incorporating agents’ value preferences (ethical requirements) and associated negotiation techniques. This led to a good debate on the merits and flaws of attempting to incorporate emotion into socio-technical systems, with questions such as:

Can the concept of emotion be heuristically defined to enable pseudo-emotional decision making in circumstances when there is no clear virtuous outcome?

Is any attempt to incorporate synthetic emotion inherently deceitful?

These questions were interesting by the very nature that they couldn’t be answered, but the methods described by Nirav did, in the authors opinion, describe a system which could achieve what was required of it – to handle ethically challenging situations in a fair manner.

What must come next is the validation of these systems, with Nirav prompting that the automated handling of information with respect to the (now not-so-recent) GDPR regulations would provide a good test bed, prompting the audience to consider what this implementation might involve.

The end of this talk marked the halfway point of the BIAS summer school, with plenty of great talks and discussions still to come. We would like to thank Dr. Nirav Ajmeri for this discussion, which sits comfortably in the wheelhouse of problems which the Interactive AI CDT has set out to solve.